Accessibility Statement

Our Commitment

Gokulgarh Eco Resorts Private Limited, operating as Ananth Aravali Resort & Waterpark, is committed to ensuring digital and physical accessibility for all guests, including those with disabilities. We continuously work to improve accessibility and usability of our website and resort facilities.

Website Accessibility

Standards Compliance

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Website Features

• Semantic HTML for screen reader compatibility
• Keyboard navigation support throughout the website
• Clear and consistent navigation structure
• Alternative text for images
• Sufficient color contrast ratios
• Resizable text without loss of functionality
• Form labels and error identification
• Skip navigation links

Resort Accessibility Features

Accommodation

• Accessible rooms with wider doorways and turning spaces
• Roll-in showers with grab bars in select rooms
• Lowered light switches, thermostats, and peepholes
• Visual alarms and notification devices available
• Accessible furniture placement

Public Areas

• Wheelchair-accessible entrances and pathways
• Ramps and elevators where applicable
• Accessible parking spaces near main entrance
• Wide corridors for easy navigation
• Accessible restrooms in public areas
• Braille signage in key areas

Dining & Recreation

• Accessible seating in restaurants
• Menu items available in large print upon request
• Pool lifts available at select pools
• Accessible pathways to outdoor areas
• Wheelchair-accessible waterpark features

Assistance Services

• Trained staff to assist guests with disabilities
• Wheelchair availability upon request
• Assistance with luggage and navigation
• Service animal accommodations
• TTY/TDD services for hearing impaired guests

Booking Assistance

Guests requiring specific accessibility accommodations are encouraged to contact us directly when making reservations:

Ongoing Improvements

We are continuously working to enhance accessibility across our digital platforms and physical facilities. Recent and ongoing initiatives include:

• Regular accessibility audits of our website and facilities
• Staff training on disability awareness and assistance
• Upgrades to existing infrastructure for better accessibility
• Implementation of assistive technologies
• Consultation with accessibility experts and advocacy groups

Third-Party Content

While we strive to ensure accessibility across our entire website, some content may be provided by third parties (such as booking platforms, payment processors, or embedded media). We work with vendors who share our commitment to accessibility.

Feedback

We welcome your feedback on the accessibility of our website and facilities. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Formal Complaints

If you wish to file a formal complaint regarding accessibility, you may contact:

• Our Guest Services team at the contact information above
• The Chief Accessibility Officer (India) - as per Rights of Persons with Disabilities Act, 2016